ISA in-specie transfer

Before you start

Ensure you have the client loaded on the abrdn Wrap platform, and have details of ceding account for the client.

Step 1: Load total client view 

Load total client view from the summary page. If this is a new client please create a new client profile. If your client does not hold an ISA, please select "new product" from your client’s summary page.

Step 2: Select single payment

This will allow you to see the transferred amount pulling through as an “Existing Tax Wrapper to be Transferred” along with giving the option of adding single or regular payments on the same wizard.

Step 3: Confirm financial advice

Confirm whether any financial advice has been given, and select “Transfer in, yes”.

Step 4: Confirm transfer type

Confirm the ISA type, for an in-specie transfer you must choose ISA S&S (for a cash transfer please go to ISA Cash Transfer Page).

Step 5: Fill in details of ceding provider

Provide the details of the existing ISA provider. If the existing provider is not present, please add the details manually using the plus button below the ceding scheme search bar. 

Step 6: Confirm investments details

Confirm that investments are to be provided in-specie and whether there are current year subscriptions, non current or both. 

Step 7: Provide existing ISA account details

Provide the existing ISA account number, please include a sort code where the ISA was held with a bank or building society.

Step 8: Provide existing assets details

Please populate the details and ownership of the existing assets to be re-registered and confirm the units to be transferred. You can search by fund name or by fund code. This will automatically calculate the transfer value based on unit quantity and price.

There is also a field available to add any estimated residual cash to be transferred.

Step 9: Provide adviser charges details 

1. Once all details have been confirmed, please select “Next: Adviser charges”.
2. Here you will enter details of any adviser charges to be applied. Adviser charges will be paid from the cash account, so please ensure there is enough cash in the Wrap cash account to make payment.
3. Once you have confirmed this information, please select “Next: Review”. 

Step 10: Generate paperwork

If all information is accurate in the review stage, please select next to generate the paperwork required for the transfer.

We will initiate ISA in-specie transfers within 48 hours for most requests – so you won’t need to send us signed documentation to start the transfer process (this process does not apply to paper transfers where we will still require the client to sign documents first).

Documents which need to be signed by the client can be posted or sent to the client for electronic signing.

Once your client has signed all the documents, please select the submit button.

Step 11: Submit documents 

Once your client has signed the documents, please upload the documents to the client's document library, and e-mail either:

• wrap_money_in@abrdn.com for new clients
• transfers_in@abrdn.com for existing clients

For a partial transfer, you should prefix the ceding scheme reference number field with “PARTIAL”. Then send us an email with the details of the amount of the partial to the mailbox Transfers_In@abrdn.com.

Some providers require the original signed documents so best practice is to also post the signed paperwork to us at the following address to prevent any delays:

abrdn Client Servicing 
Sunderland 
SR43 4EE